City Development

Agent X

Digitalization
"Criticize — suggest" is the main idea of the Agent X project. We know that residents have a lot of ideas and thoughts about the city’s work. Since our task is to satisfy all their needs as much as possible, it became necessary to receive high-quality feedback and work out.

This project is aimed to attracting people to interact with local governments. We provide an opportunity for residents to leave their feedback and advice on improving certain city services. After all feedback has been processed, a report is generated on what can be improved in the service.

Thus, through the chat bot, we conducted a survey on the urban reform of medicine. Hundreds of users took part in it, with every third using the helsi. me service. After that, we put all objections and suggestions into operation.